Legal notice

Last updated: September 27, 2026

SPROOVIA is operated by SPROOVIA LIMITED. Contact: support@sproovia.com.

This Legal Notice applies to your access to and use of the SPROOVIA website, online store, products, content, services, emails, advertisements, social media pages, and any related features operated under the SPROOVIA brand.

By accessing, browsing, purchasing from, or interacting with SPROOVIA, you acknowledge that you have read, understood, and agreed to this Legal Notice, together with our Terms of Service, Return & Refund Policy, Shipping Policy, Privacy Policy, and any other policies posted on our website.

Brand Ownership

SPROOVIA offers custom physical pieces based on original characters and fursonas. The scope and specifications of each project are described in the applicable product listing or confirmed project agreement.

All brand names, logos, product names, slogans, website layouts, visual direction, product descriptions, graphics, images, videos, packaging concepts, product concepts, marketing copy, and other brand materials displayed on this website are owned by or licensed to SPROOVIA, unless otherwise stated.

You may not use the SPROOVIA name, logo, brand identity, website design, product images, product descriptions, page layouts, marketing concepts, or other materials without our prior written permission.

Unauthorized use of SPROOVIA materials may violate copyright, trademark, unfair competition, and other applicable laws.

Intellectual Property Rights

All content on this website is protected by applicable intellectual property laws.

This includes but is not limited to:

text, product descriptions, product names, and marketing copy;
images, photos, graphics, icons, videos, and visual assets;
website design, page structure, layouts, sections, and user interface elements;
product concepts, collections, and creative presentation;
logos, trademarks, brand marks, slogans, and trade dress;
emails, advertisements, landing pages, product pages, and social media content.

You may not copy, reproduce, download, scrape, modify, translate, adapt, distribute, sell, resell, publish, display, mirror, frame, or commercially exploit any SPROOVIA content without our prior written permission.

Limited personal use of our website for browsing and purchasing is permitted. Any commercial use, competitive use, data extraction, AI training, scraping, or unauthorized redistribution is strictly prohibited.

No Unauthorized Copying or Commercial Use

You agree not to use SPROOVIA content, products, product descriptions, images, brand materials, website layouts, or marketing ideas for:

competing websites or stores;
product listing duplication;
marketplace listings;
dropshipping listings;
advertising campaigns;
AI training datasets;
design references intended for commercial imitation;
social media reposting for commercial purposes;
counterfeit, imitation, or confusingly similar products or services.

SPROOVIA reserves all rights to take action against unauthorized copying, imitation, misuse, or infringement.

Product Information Disclaimer

We make reasonable efforts to provide accurate product descriptions, images, dimensions, colors, materials, packaging details, and other product information.

However, we do not guarantee that all product information will always be complete, current, error-free, or identical to the final product received.

Actual product appearance may vary due to screen settings, lighting, photography, production batches, handmade details, material differences, packaging updates or other disclosed variations.

Disclosed, reasonable variations are distinguished from defects or a failure to meet agreed requirements; this notice does not remove applicable remedies for an actual problem.

General information

The information on this website describes SPROOVIA, its products and character project enquiries.

Website Availability

We aim to keep our website accessible and functional, but we do not guarantee that the website will always be available, uninterrupted, secure, error-free, or free from technical issues.

SPROOVIA may update, suspend, modify, restrict, or discontinue any part of the website, products, services, features, pages, promotions, or content at any time without prior notice.

We are not responsible for losses caused by website downtime, technical errors, third-party service interruptions, payment provider issues, browser issues, device issues, or network problems.

Third-Party Services

SPROOVIA may use or link to third-party services, including but not limited to Shopify, payment processors, shipping carriers, email service providers, analytics tools, advertising platforms, social media platforms, and other applications.

We do not control and are not responsible for third-party websites, platforms, services, actions, errors, policies, delays, fees, outages, or data practices.

Your use of third-party services may be subject to their own terms, privacy policies, and rules.

Customer content

You may not submit false, misleading, abusive, defamatory, infringing, unlawful or harmful content.

Prohibited Conduct

You agree not to:

use the website for unlawful, fraudulent, abusive, or harmful purposes;
impersonate another person, business, or organization;
submit false order, payment, billing, or shipping information;
interfere with website security or operation;
upload viruses, malware, or harmful code;
scrape, crawl, copy, extract, or harvest website data;
use automated tools, bots, AI agents, or scripts without permission;
attempt to bypass checkout, payment, security, or access controls;
abuse discounts, promotions, return policies, refund policies, or chargeback systems;
copy SPROOVIA content for competitive or commercial purposes;
infringe the rights of SPROOVIA or any third party.

We reserve the right to block access, cancel orders, refuse service, restrict accounts, or take legal action if we believe this Legal Notice or our policies have been violated.

Limitation of Liability

To the fullest extent permitted by applicable law, SPROOVIA shall not be liable for any indirect, incidental, special, consequential, punitive, or similar damages arising out of or related to your use of our website, products, services, content, emails, advertisements, or third-party links.

This includes but is not limited to:

loss of profits;
loss of revenue;
loss of data;
replacement costs;
emotional distress;
shipping delays;
customs issues;
payment issues;
website downtime;
third-party service failures;
unauthorized use of your account caused by your own device, password, or network security issues.

Nothing in this Legal Notice limits any rights that cannot be excluded or limited under applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless SPROOVIA from any claims, damages, losses, liabilities, costs, or expenses arising from:

your use or misuse of our website;
your breach of this Legal Notice or our policies;
your violation of applicable laws;
your violation of third-party rights;
your submission of false, misleading, or infringing content;
your misuse of products after delivery;
your unauthorized use of SPROOVIA materials.

No Waiver

Our failure to enforce any part of this Legal Notice does not mean we waive our right to enforce it later.

If any part of this Legal Notice is found to be invalid, unlawful, or unenforceable, the remaining parts will remain in effect to the fullest extent permitted by law.

Changes to This Legal Notice

Updates apply prospectively. The terms accepted for an existing confirmed order continue to govern that order unless a change is required by law or agreed in writing. This notice does not override the order commitments, refund rights or shipping obligations described in our Terms of Service, Shipping Policy and Returns & Refunds Policy.