Legal Notice

Welcome to SPROOVIA.

This Legal Notice applies to your access to and use of the SPROOVIA website, online store, products, content, services, emails, advertisements, social media pages, and any related features operated under the SPROOVIA brand.

By accessing, browsing, purchasing from, or interacting with SPROOVIA, you acknowledge that you have read, understood, and agreed to this Legal Notice, together with our Terms of Service, Return & Refund Policy, Shipping Policy, Privacy Policy, and any other policies posted on our website.

1. Brand Ownership

SPROOVIA is a curated gift brand focused on thoughtful, design-led, emotionally meaningful, and gift-worthy products.

All brand names, logos, product names, slogans, website layouts, visual direction, product descriptions, graphics, images, videos, packaging concepts, curated gift ideas, marketing copy, and other brand materials displayed on this website are owned by or licensed to SPROOVIA, unless otherwise stated.

You may not use the SPROOVIA name, logo, brand identity, website design, product images, product descriptions, page layouts, marketing concepts, or other materials without our prior written permission.

Unauthorized use of SPROOVIA materials may violate copyright, trademark, unfair competition, and other applicable laws.

2. Intellectual Property Rights

All content on this website is protected by applicable intellectual property laws.

This includes but is not limited to:

• text, product descriptions, product names, and marketing copy;

• images, photos, graphics, icons, videos, and visual assets;

• website design, page structure, layouts, sections, and user interface elements;

• product curation, gift concepts, collections, and creative presentation;

• logos, trademarks, brand marks, slogans, and trade dress;

• emails, advertisements, landing pages, product pages, and social media content.

You may not copy, reproduce, download, scrape, modify, translate, adapt, distribute, sell, resell, publish, display, mirror, frame, or commercially exploit any SPROOVIA content without our prior written permission.

Limited personal use of our website for browsing and purchasing is permitted. Any commercial use, competitive use, data extraction, AI training, scraping, or unauthorized redistribution is strictly prohibited.

3. No Unauthorized Copying or Commercial Use

You agree not to use SPROOVIA content, products, product descriptions, images, brand materials, website layouts, or marketing ideas for:

• competing websites or stores;

• product listing duplication;

• marketplace listings;

• dropshipping listings;

• advertising campaigns;

• AI training datasets;

• design references intended for commercial imitation;

• social media reposting for commercial purposes;

• counterfeit, imitation, or confusingly similar products or services.

SPROOVIA reserves all rights to take action against unauthorized copying, imitation, misuse, or infringement.

4. Product Information Disclaimer

We make reasonable efforts to provide accurate product descriptions, images, dimensions, colors, materials, packaging details, and other product information.

However, we do not guarantee that all product information will always be complete, current, error-free, or identical to the final product received.

Actual product appearance may vary due to screen settings, lighting, photography, production batches, handmade details, material differences, packaging updates, supplier changes, or other reasonable variations.

Minor differences in color, size, texture, finish, packaging, or presentation do not automatically qualify as defects.

5. Gift Experience Disclaimer

SPROOVIA curates products for emotional value, gifting moments, visual appeal, symbolic meaning, and personal enjoyment.

However, emotional response, perceived value, gift satisfaction, recipient reaction, and personal preference are subjective.

We do not guarantee that:

• a recipient will like or accept a gift;

• a product will create a specific emotional reaction;

• a product will match every personal taste or expectation;

• a gift will be suitable for every relationship, occasion, culture, age group, or personal situation;

• any product will have a particular sentimental, social, decorative, or symbolic effect.

Customers are responsible for reviewing product details and deciding whether a product is appropriate for their intended recipient or occasion.

6. No Professional Advice

The information on this website is provided for general shopping, gifting, decorative, lifestyle, and informational purposes only.

Nothing on this website should be considered legal, medical, psychological, financial, tax, safety, relationship, or professional advice.

Any gift suggestions, product recommendations, occasion guides, style descriptions, or emotional-value descriptions are for general reference only and should not be relied upon as professional advice.

7. Website Availability

We aim to keep our website accessible and functional, but we do not guarantee that the website will always be available, uninterrupted, secure, error-free, or free from technical issues.

SPROOVIA may update, suspend, modify, restrict, or discontinue any part of the website, products, services, features, pages, promotions, or content at any time without prior notice.

We are not responsible for losses caused by website downtime, technical errors, third-party service interruptions, payment provider issues, browser issues, device issues, or network problems.

8. Pricing, Promotions, and Availability

Prices, discounts, promotions, product availability, shipping options, and product descriptions may change at any time without notice.

We reserve the right to correct errors, inaccuracies, or omissions, including after an order has been placed.

If a product is listed at an incorrect price or with incorrect information, we reserve the right to cancel, refuse, or modify the order to the fullest extent permitted by applicable law.

Promotions, discount codes, free shipping offers, gifts, bundles, or other offers may be subject to separate conditions and may be changed, limited, or discontinued at any time.

9. Shipping and Fulfillment Disclaimer

Shipping and delivery times are estimates only and are not guaranteed.

Some SPROOVIA products may be lightly customized, specially prepared, made in small batches, pre-ordered, sourced after purchase, or subject to extended processing times.

SPROOVIA is not responsible for delays caused by shipping carriers, customs clearance, supplier delays, production delays, incorrect addresses, local delivery issues, holidays, weather, force majeure events, or circumstances outside our reasonable control.

If an order cannot be shipped within the stated timeframe, we may contact the customer with an updated estimate and provide options in accordance with our Shipping Policy and applicable law.

10. Customs, Duties, and Import Responsibility

Customers are responsible for any customs duties, import taxes, brokerage fees, local taxes, tariffs, or other charges required by the destination country or region.

SPROOVIA is not responsible for customs delays, unpaid duties, import restrictions, refused delivery, seizure, inspection, or additional fees charged by customs authorities or local governments.

Customers are responsible for ensuring that products can be legally imported into their country or region before placing an order.

11. Third-Party Services

SPROOVIA may use or link to third-party services, including but not limited to Shopify, payment processors, shipping carriers, email service providers, analytics tools, advertising platforms, social media platforms, and other applications.

We do not control and are not responsible for third-party websites, platforms, services, actions, errors, policies, delays, fees, outages, or data practices.

Your use of third-party services may be subject to their own terms, privacy policies, and rules.

12. Customer Content and Reviews

If you submit reviews, photos, videos, comments, messages, feedback, suggestions, or other content to SPROOVIA, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, reproduce, edit, publish, display, distribute, and promote such content for business, marketing, advertising, customer service, and brand purposes.

You confirm that any content you submit is accurate, lawful, and does not infringe the rights of any third party.

We may edit, refuse, remove, or decline to display customer content at our discretion.

You may not submit false, misleading, abusive, defamatory, obscene, infringing, unlawful, or harmful content.

13. Prohibited Conduct

You agree not to:

• use the website for unlawful, fraudulent, abusive, or harmful purposes;

• impersonate another person, business, or organization;

• submit false order, payment, billing, or shipping information;

• interfere with website security or operation;

• upload viruses, malware, or harmful code;

• scrape, crawl, copy, extract, or harvest website data;

• use automated tools, bots, AI agents, or scripts without permission;

• attempt to bypass checkout, payment, security, or access controls;

• abuse discounts, promotions, return policies, refund policies, or chargeback systems;

• copy SPROOVIA content for competitive or commercial purposes;

• infringe the rights of SPROOVIA or any third party.

We reserve the right to block access, cancel orders, refuse service, restrict accounts, or take legal action if we believe this Legal Notice or our policies have been violated.

14. Limitation of Liability

To the fullest extent permitted by applicable law, SPROOVIA shall not be liable for any indirect, incidental, special, consequential, punitive, or similar damages arising out of or related to your use of our website, products, services, content, emails, advertisements, or third-party links.

This includes but is not limited to:

• loss of profits;

• loss of revenue;

• loss of data;

• replacement costs;

• emotional distress;

• gift dissatisfaction;

• recipient dissatisfaction;

• shipping delays;

• customs issues;

• payment issues;

• website downtime;

• third-party service failures;

• unauthorized use of your account caused by your own device, password, or network security issues.

Nothing in this Legal Notice limits any rights that cannot be excluded or limited under applicable law.

15. Indemnification

You agree to indemnify, defend, and hold harmless SPROOVIA from any claims, damages, losses, liabilities, costs, or expenses arising from:

• your use or misuse of our website;

• your breach of this Legal Notice or our policies;

• your violation of applicable laws;

• your violation of third-party rights;

• your submission of false, misleading, or infringing content;

• your misuse of products after delivery;

• your unauthorized use of SPROOVIA materials.

16. No Waiver

Our failure to enforce any part of this Legal Notice does not mean we waive our right to enforce it later.

If any part of this Legal Notice is found to be invalid, unlawful, or unenforceable, the remaining parts will remain in effect to the fullest extent permitted by law.

17. Changes to This Legal Notice

We may update, modify, or replace this Legal Notice at any time by posting the updated version on this page.

Your continued use of the website after changes are posted means that you accept the updated Legal Notice.

18. Contact Information

For legal, website, brand, intellectual property, or policy-related questions, please contact us:

SPROOVIA
Customer Support: support@sproovia.com
General Inquiries: hello@sproovia.com
Help Desk: help@sproovia.com
Website Contact: webmaster@sproovia.com
Administrative Contact: admin@sproovia.com