How cotton-doll projects work

Your commission, step by step.

From your first reference to your final go-ahead, Alex guides your cotton-doll project with our partner studios. Here’s what happens at each stage.

What happens, and what you approve.

01

Share your character

Share your character and what you hope to make. A reference link is helpful, but it can follow later. Your enquiry is not an order or payment.

02

Review feasibility together

Alex reviews the reference with you and discusses size, body style, expression and outfit. We explain where a detail may need adapting, or if we cannot take on the project.

03

Agree on the project

We agree on the scope, total quote, timing, payment arrangements, source-file deliverables and project terms before work begins. Doll artwork and embroidery layout each include up to 3 revision rounds within the agreed brief and before approval.

If you choose to cancel after the designer has started work but before physical production, a USD $25 design fee applies, disclosed before payment and subject to applicable law. No design cancellation fee applies before design work begins, or where it would reduce a refund required because of our failure to fulfil the agreed order. See our refund policy.

04

Shape the doll artwork together

We coordinate with a specialist cotton-doll illustrator to turn your reference into artwork suited to doll making. You review the facial features, expression, hairstyle and other agreed details. Up to 3 rounds of customer-requested revisions are included within the agreed brief, before your approval. If the illustrator is not a suitable fit, contact us to discuss arranging a different illustrator and the schedule.

05

Review the embroidery layout

An embroidery digitizer prepares the facial features and other stitched details for machine embroidery. You review the planned layout with us, with up to 3 rounds of customer-requested revisions within the agreed brief before approval. For both design stages, corrections required because we have not followed the agreed requirements do not use up your revision rounds. Extra rounds or changes outside the brief require agreement on cost and timing first.

06

Your approval, then physical production

Once you approve both final designs and give us the go-ahead through our agreed contact channel, physical production can begin. Alex coordinates updates with the partner studio and stays your point of contact through delivery. Your completed commission includes all source files created for the project, with the deliverables and any third-party restrictions agreed before payment.

Change-of-mind cancellations are generally not available after physical production starts. See our refund policy for the details and your rights if something is wrong.

Your character reference is the starting point.

Start with artwork or a photo reference you have permission to use. A specialist cotton-doll design sheet is not needed.

  • Point out the expression, hairstyle, outfit or detail that matters most.
  • Add a preferred size or body style if you have one.
  • Share a budget, destination or important date if helpful.

You can send references later by link or through our agreed contact channel. We share necessary references with the specialists working on your order, and ask separately before publicly displaying your character or commission. See our project terms.

Share your references →

Other ways to keep them close.

Cotton dolls are our current focus. Crochet, display pieces and smaller keepsakes can also be discussed individually. Share how you would like to hold, display or carry your character, and we will review the materials and details with you.

Silver-haired traveler character in a cap and boots, seated beside a backpack, compass and folded map.

01 / TO HOLD CLOSE

Something to hug.

A soft companion for the quiet parts of your day. Tell us about the size you imagine, the feel you prefer, and the expression you want to recognize.

Soft forms can simplify small details. We’ll discuss what needs to stay and what may need a different approach.

Brown-haired character in a black dress, seated among books, a glowing lantern, a white cat and a brass globe.

02 / TO MAKE ROOM FOR

A place in your world.

A character to keep beside your books, workspace or favourite corner. You can discuss a figure, a small scene or another display idea.

Think about the space available, the pose and the details you want to see up close. Materials and construction depend on the project review.

Black-haired character bag charm with a gold crescent hair accessory, clipped to a cream canvas travel bag.

03 / TO BRING ALONG

A little everyday company.

Something to carry on your bag or keep close when you go out. A charm or small companion can be a starting point.

Size, attachment and delicate details all matter for something carried often. Share how you plan to use it so we can discuss a suitable approach.

A starting point is enough.

Still deciding? Tell us what you love about your character and what you hope to make. We can discuss the rest.